Hi,
I recently downloaded Tune Up Utilities 2013 (With all the additional programs that came with it) and since then my Computer is having the following problems:
--> When I double click my Shortcut Icons on my Desktop it does not work, but it does work if I right-click it and select open from there (That goes for all the programs)
--> My Norton Internet Security is having some problems as well, when I run the quick scan or the full system scan it just stops after a while and does nothing more, it doesn't finish the scan (I waited 5 hours for the Full system scan) and then I can't even close it afterwards, I have to shut down my computer to close it down (I tried CTRL+ALT+DEL but that didn't work either)
--> I can't actually remove the Tune Up Software through the normal way (going to add/remove programs) When I click 'remove' it just doesn't do anything :/
--> My iTunes doesn't connect with my iPod any more and when I tried to re-install it my computer wouldn't let me because apparently there's something wrong with my Windows Installer Service (So I can't actually install any programs at the moment either)
My computer doesn't seem to be any slower than usual though, but I'm not entirely sure if my computer has a virus or there's just a lot of problems it's having at the same time.
I don't really know a lot about computers as you can probably tell xD
Please help me if you can! Thanks!
I recently downloaded Tune Up Utilities 2013 (With all the additional programs that came with it) and since then my Computer is having the following problems:
--> When I double click my Shortcut Icons on my Desktop it does not work, but it does work if I right-click it and select open from there (That goes for all the programs)
--> My Norton Internet Security is having some problems as well, when I run the quick scan or the full system scan it just stops after a while and does nothing more, it doesn't finish the scan (I waited 5 hours for the Full system scan) and then I can't even close it afterwards, I have to shut down my computer to close it down (I tried CTRL+ALT+DEL but that didn't work either)
--> I can't actually remove the Tune Up Software through the normal way (going to add/remove programs) When I click 'remove' it just doesn't do anything :/
--> My iTunes doesn't connect with my iPod any more and when I tried to re-install it my computer wouldn't let me because apparently there's something wrong with my Windows Installer Service (So I can't actually install any programs at the moment either)
My computer doesn't seem to be any slower than usual though, but I'm not entirely sure if my computer has a virus or there's just a lot of problems it's having at the same time.
I don't really know a lot about computers as you can probably tell xD
Please help me if you can! Thanks!