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What a mess

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XP ser pk 3. No longer recognizes my dvd drives, have 2 , one internal and one external. recognizes neither. Device mgr shows problem. uninstall drive and driver. Reboot, control panel, add new hardware, finds drive and install driver. NOT!! "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. " Code 39. Lookup code 39, follow directions and still, when you bring up device mgr , it shows big yellow exclamation point next to drive , and we start all over again. I'm fed up will delete XP and reinstall. What, you need a working cd drive to uninstall .Arrrrrggg would like to uninstall Xp and start over. I have never attempted this before so any help will really be appreciated.

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